Questions & Answers

  • How to make sure the ConnectWise app is installed and enabled on my computer?

    Posted by:

    For Who: Staff

    Resolution:

    Select Your Operating Systems: Mac OS

    1. Go to Systems Preferences \ Security & Privacy
    2. Make sure you are in the Privacy Tab
    3. Select Accessibility from the left pane
    4. Make sure the Connectwise is selected
    5. Then, select Screen Recording from the left pane
    6. Make sure the Connectwise is selected

     

    Comments (-1)
  • I am not able to connect to my school WiFi?

    Posted by:

    For Who: Students & Staff

    Resolutions: Email Tech@Boonecentral.esu7.org or stop by in person

    Comments (-1)
  • My door access card or Fob is not working!

    Posted by:

    For Who: Staff and HS Students

    Resolutions: Contact your school office or email Tech@boonecentral.esu7.org with the issue and include the troubled card or fob number. 

    Comments (-1)
  • What should I do if my Chromebook screen shatters?

    Posted by:

    For Who: ALL

    Resolution: 

    Drop off Chromebook to Media Specialist at High School Library.

     

    Comments (-1)
  • My Chromebook is not turning on?

    Posted by:

    For Who: Students & Staff

    Resolution: 

    1. Make sure the Chromebook is fully charged.

    2. Make sure the power adapter light is on while charging.

    3. If none of the above, please drop off the Chromebook to Media Specialist at High School Library. 

     

    Comments (-1)
  • What should I do if my Chromebook adapter is no longer charging?

    Posted by:

    For Who: ALL

    Resolution: 

    1. Unplug the power cable from its block and plug it back in and try again. If not working, do the following.

    2. Drop off your Chromebook and a defective power adapter to Media Specialist at High School Library.

    Comments (-1)

Technology Team

  • Jeff Hayes - Sr. Tech Coordinator
    Lincoln Quteifan - Tech Coordinator
    Amy Thompson - Media Center Specialist
    Trina Hellbusch - Media Center Specialist

Hours of Operation